Research studies and reports provide great insights into how consumers feel about pay-to-pay billing and statements. Below are some of the research and reports highlighting the importance of paper billing and the consumer’s right to choose.
Debt: use it wisely - IMF Fiscal Monitor Report October 2016
Check-out ACMA's current research program, we can't wait to read all about it, especially Consumer use of digital communications, Emerging issues in communications regulation and Community attitudes and behaviour online. ... See MoreSee Less