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BECOME A SUPPORTER

Research studies and reports provide great insights into how consumers feel about pay-to-pay billing and statements. Below are some of the research and reports highlighting the importance of paper billing and the consumer’s right to choose.

Debt: use it wisely - IMF Fiscal Monitor Report October 2016

Buy now pay later - Household debt in Australia

Managing your money - ASIC's Moneysmart financial guidance

Unexpected mobile content charges - ACMA Consumer guide

Identity crime and misuse in Australia in 2016

Consumer bills and billing mediums - Ireland consumer protection

Paper Statements: An Important Consumer Protection

Stay smart online: Protect yourself in 8 steps

United Nations Guidelines for Consumer Protection

Telecommunications Industry Ombudsman 2016 report

Telecommunications Affordability for Low Income Australians

Targeting scams: Report of the ACCC on scams activity 2015

The Australian Digital Inclusion Index - Telstra 2016

The attractiveness and sustainability of paper and print

Digital lives of older Australians - ACMA Research 2016

Why the Brain Prefers Paper by Scientific American

How letterbox advertising drives purchasing behaviour

Report:
Mail Continues to Deliver

Marketers
& consumers on effectiveness

Report:
Role of Mail
2020

The New Challenges and Opportunities for e-Inclusion

Home Internet for Remote Indigenous Communities

Paper and Digital Communications: the case for choice

A digital inclusion empowering all Australians

Managing money online by London Economics – Executive Summary

Managing money online by London Economics - Full Report

Paper Statements – A Necessity In A Digital World

Report:
Private Life of
Mail

Report: Regional Australian Telecomms Review

Report:
The Impact of Digital Exclusion

Report:
The Internet in Australia

The Multi Layers of Digital Exclusion in Rural Australia

What Can Neuroscience Tell Us About Why Print Works