Keep Me Posted Insights provide in-depth analysis and review of issues surrounding restricted access to paper-based communication. By providing facts and resources, we aim to assist businesses, consumers, and policymakers to make informed decisions about communication preference and delivery.

Keep Me Posted: Fast Facts

Treasury’s consultation Keep Me Posted Analysis

Customer Insights: Australians want their paper bills and statements

Consumer Insights: Paper or electronic statements?

Consumer Insights: Digital Fraud

Business Insights: Why offer free bills and statements?

Global Insights: Do people want to switch to digital?

Global Insights: Consumers lobby for legislative protection

Environmental Insights: Paper vs. Digital

Case Study: Direct Mail vs E-Billing


Consumer Insights: Real cost of paper bills