ANZ pays customers $10 to ditch paper statements

BANKS’ complaints of squeezed margins has resulted in more customers being incentivised to ditch paper statements to save institutions money.

ANZ is the latest institution to offer customers a one-off $10 credit if they choose to kiss goodbye receiving the old-fashioned method of a statement in the post.

If they continue to receive hard copies they will not be charged a fee.

In recent months financial institutions have complained of regulatory pressures and budget squeezes impacting their profits — this has resulted in lenders looking to tighten their belts.

Source: – 21 April 2016

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