The Herald Sun: Blanket ban: Consumer advocates push to scrap paper billing fees

COMPANIES should be banned from charging customers to receive paper bills, leading consumer advocates say.

The fees can punish disadvantaged customers, or those who simply prefer posted bills, the federal government has been told.

The Consumer Action Law Centre, in response to a Treasury consultation paper, argued businesses were pocketing savings from a mass shift to electronic invoices.

Telcos and energy providers are among companies with paper billing surcharges, which typically range from $1.69 to $2.75 per statement.

Source: The Herald Sun – 17 January 2017

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