Rate City: Are paper billing fees unfair? Government plans to investigate

If your bank, utility company or telecommunications provider charge you extra to receive paper bills, the Australian government may want to hear from you.

A consultation paper has been recently released, with Minister for Small Business, Michael McCormack, calling for submissions:

“There has been a significant shift away from paper billing in recent years, yet not every Australian consumer has the means to access digital billing and it is unfair to punish them for being unable to do so.”

Source: Rate City – 22 November 2017

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