Pro Print: Big four banks destroy printed communication

Keep Me Posted – the consumer advocacy campaign promoting the consumer’s right to choose – has slammed the decision to transfer to digital without prior warning.

“This is another example where Australians are left in the dark and footing the bill for big business. Where was the consultation before these critical documents were quietly destroyed and why is the consumer now expected to pay more?” commented Kellie Northwood, Executive Director of the campaign.

“In Australia, 1.3 million households do not have internet access at home, more often these people are disadvantaged, elderly, or low income families, it’s the most vulnerable who carry the greater burden of the push to digital.”

Source: Pro Print – 2 November 2016

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