SBS: End charge for paper bills: Keep Me Posted

Companies that slap customers with additional fees for mail-delivered bills are being accused of penalising people who don’t have internet access.

Up to $3.20 per bill is being charged to people who prefer them posted rather than emailed, consumer group Keep Me Posted says.

The group launched a campaign in Canberra on Wednesday calling on companies to stop charging people for paper bills and statements.”When you add up all the utility bills, telco bills and financial statements, it’s those who are most disadvantaged who are impacted,” Keep Me Posted’s executive director Kellie Northwood told AAP.

Source: SBS – 20 April 2016

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